Useful Information


Are my card details charged when I make my booking?


When can I check in and check out?

Our check in time is after 2pm and our check out time is before 11am.

Can I check in earlier and check out later?

The service is available for an additional £20.00 per requirement, as an example if you were to check in early and check out late, this would be an additional £40.00. Subject to availability.

Do you have rooms available for three adults?

Unfortunately, we don't offer any rooms that can accommodate this.

Do you have smoking rooms?

We don't provide smoking rooms and any smoking in the room has a penalty charged to the card details provided.

Are pets allowed?

Unfortunately pets aren't allowed at the hotel except for guide dogs.


Do you have ironing facilties in the room?

These are available at no extra cost from the reception.

Do you provide Internet?

Our internet is a wired connection; the Ethernet cable required is available from reception for a £5.00 refundable deposit.

Do you have any telephones in the rooms?

Unfortunately we don't have phones in the room but a public telephone is situated in the hotel reception area.

Do you have a restaurant or bar on your premises?

Unfortunately we don't have a restaurant on site, however next door in the Superbowl building is a licensed Bar and Wimpy outlet.

What does your continental breakfast consist of?

Our breakfasts give you a choice of cereal (Alpen, Cornflakes, Coco Pops & Wheetabix), yoghurt, orange juice and croissant with jam and butter.

What time can children swim in the Oasis Health Club?

Children can swim during weekdays from 7am until 7.30pm and on weekends 9:30am until 2pm, for bank holidays and school holidays please call to check availability.


Where are the nearest restaurants?

There are a selection of restaurants within a short taxi drive nearby. Although there are some local pubs within a short walk that serve food.

How far is it to Motorpoint Arena / Don Valley Stadium / English Institute of Sport? (All distances are accurate with using route planner)

We are 4.7 miles away which is 10 minutes drive away

How far is Sheffield City Centre and Ponds Forge?

We are 6.8 miles away which is 13 minutes away

How far is Rotherham Town Centre?

We are 2.6 miles away which is 6 minutes away

How far is Magna Adventure Centre?

We are 3.2 miles away which is 6 minutes drive away